We offer several trips to Japan, with different itineraries. However, we are often asked frequent questions regarding what to prepare. From accommodations to tipping Guides, you can find the answers here!

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Cultural Etiquette

Are there any cultural etiquette or social norms that I should be aware of in Japan?

Respect Elders: Always greet and interact respectfully with older people.
Remove Shoes Indoors: When entering traditional accommodations, temples, or some restaurants.
No Loud Conversations in Public: Japanese prefer quiet environments in public transport and shared spaces.

Currency

Should I exchange currency?

Japan is still very much a cash society, and credit cards are not as widely used as in some Western countries. Credit cards are mainly accepted in urban areas in top-end restaurants, shops, and hotels. It’s good to carry a bit of both.

The amount of cash you should withdraw depends on your spending habits and itinerary. A good starting point is ¥30,000–¥50,000 ($200–$350 USD).

Where is the best place to exchange currency?

ATM Withdrawals – Best Option
- ATMs at 7-Eleven, Japan Post, and FamilyMart accept most foreign debit/credit cards and offer competitive exchange rates.
- Just check with your bank about foreign transaction fees before withdrawing.
Currency Exchange at Airports & Banks – Decent Rates
- Convenient but may have slightly worse rates than ATMs.
- If you prefer to exchange some cash before leaving the airport, this is an option.
Currency Exchange Counters (in the City) – Competitive Rates
- Places like Travelex or independent exchange shops in major cities often have good rates.
- Compare rates before exchanging.
Hotel Exchange Services – Worst Option
- Generally, hotels offer the worst rates and should be avoided unless necessary.

Is tipping customary in Japan?

Tipping is not customary in Japan and in many cases could be considered rude or insulting. In the few exceptions when tipping is customary, never hand over cash directly but neatly placed it inside an envelope.

For a ryokan with a private Nakai-san (a dedicated staff member providing personalized service), a ¥1,000 tip in an envelope at check-in is a thoughtful gesture.
For a private dinner with a geisha, a ¥3,000 tip in an envelope, given at the beginning of the meal, is considered appropriate.
For tour guides, a ¥500 per day tip in an envelope, given at the end of the tour, is a polite way to show your appreciation.

Tips can be given in Japanese ¥ Yen.

Luggage

How much should I pack?

As we will be using shared transfers and spaces throughout our tour we recommend all travelers pack as lightly as possible. Please review our luggage restrictions below.

What is a luggage transfer?

When traveling to a new city, your luggage will be transferred separately via private luggage transfer due to train restrictions. Please pack an overnight bag with essentials, as your main luggage will be collected from your hotel in the morning and delivered to your new hotel the following morning upon your arrival.

Meals

Is the water safe to drink?

Japan's tap water is drinkable and safe. The national water infrastructure is reliable and purification facilities are well-maintained.

Are there any important dining etiquette rules I should be aware of when eating in Japan?

Wait for the eldest person to begin eating as a sign of respect.
Pour drinks with both hands as a gesture of courtesy.
Never stick chopsticks upright in rice, as it resembles a funeral ritual. Instead, place them flat across your bowl or on the chopstick rest.
Avoid wasting food and picking items out of your meal to set aside (bones excluded), as this is considered disrespectful.

Are vegan and vegetarian meal options available?

Please note that Japanese cuisine frequently uses ingredients with animal products and/or gluten, therefore vegetarian, vegan, and gluten free diets cannot be accommodated.

Transportation

What does public transportation look like?

Japan has an efficient public transportation network, especially between large cities. Japanese public transportation is characterized by its punctuality, superb service, cleanliness, and efficiency.

Will we be using public transportation?

You will take Japan's public transportation system for many itineraries, especially in Tokyo, which is the most efficient way to get around.

Your Guide will provide you with a pre-loaded PASMO or Suica card, loaded with enough funds to cover the transportation needed for your itinerary.

What should I do if I miss my arrival transfer at the airport?

If you'd rather avoid navigating the public transportation system upon arrival, the Trip Operator recommends taking the Airport Limousine for a more convenient transfer.

Is Uber or Lyft available?

Uber is available in Japan, although it is not as frequently used by locals because of the efficient public transportation system. Chinese ride-sharing app Didi is also used.

Are there any important etiquette rules I should be aware of when using public transportation?

When using public transport, be sure to give up your seat to those who need it more. Be careful not to use those seats reserved for the elderly and disabled, as well as pregnant women and those with small children.

Will this itinerary involve a significant amount of walking?

Yes, expect plenty of walking, so be sure to wear comfortable shoes!

Please refer to the Trip Prep guide here for additional information about Japan.