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Going Below Minimum Traveler Count
Going Below Minimum Traveler Count
Updated over 8 months ago

Launching a trip is a super exciting part of the Host journey and a culmination of a lot of promotional work leading up to it. All of that preparatory marketing makes it very common for trips to confirm and even sell out on the day they launch. However, that may not be true for all Hosts. All trips have a minimum and maximum passenger amounts to ensure consistent and cost-effective experiences for all parties. Falling below the required passenger minimum can put your trip in danger of being canceled. But never fear, open bookings means open potential!

There is really only remedy to increase your bookings: Continued Promotion. You have made it this far in the process, and your audience has been engaged via your survey, and promotions leading up to launch.

Adjusting your pricing, working with your Trova contact to create discounts, and promotional campaigns are all proven ways to get your trip back on track! Falling back on tried and tested marketing via your standard channels is a great way to build up those bookings.

Should your trip confirm, but fail to keep or generate enough bookings, your trip may be canceled. Cancelations in this manner will result in a full refund to your Travelers for what they paid for their booking. Additionally, Hosts will be responsible for paying back any Earnings Advancement, or additional fees per our Services Agreement.

Please note that this applies to all confirmed trips, up until around the trip closure date (60-45 days before the trip starts). Any trips at risk of cancelation will be clearly communicated to our Hosts.

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