It depends on your trip’s booking status and how far out your trip is:
Spot pending
100% refundable
Not confirmed yet? No worries. You can cancel at any time for a full refund.
Spot confirmed with 91 or more days before your trip
Partially refundable + credit towards a future trip
You’ll receive a future trip credit for the amount of your down payment (minus a $100 cancellation fee per Traveler). This trip credit is valid for one year from the date it is issued. Additionally, any payments made beyond the original 25% down payment will be refunded to your original form of payment.
Spot confirmed with 90 or fewer days before your trip
Non-refundable
At this point, all payments are non-refundable because your experience is already in motion behind the scenes. By this time, our operating partners will be working with local businesses to secure your accommodations and finalize your activities.
You can check your status and cancel in your Traveler Portal.
HIGHLY RECOMMENDED: Protect Your Adventure–Invest in Peace of Mind
We strongly encourage purchasing travel insurance with trip cancellation coverage to safeguard your investment. With travel insurance, you’re covered in case of unexpected events–from illness to emergencies–that could affect your plans. Life is unpredictable, but your dream trip doesn’t have to be.
After booking, you’ll receive a personalized recommendation for coverage tailored to your trip. For full details on our cancellation policy, please refer to our Terms & Conditions.