While "Operator" can be a broad term, during your trip, you'll interact with one specific person from the company: your local Guide. These guides are experts on the location, fluent in the local language, and dedicated to leading groups personally. They oversee the safety and well-being of all members, ensuring the trip runs smoothly from start to finish. As a TrovaTrip host, your Guide is your invaluable partner throughout the journey. From navigating local customs to handling unforeseen challenges, they are your go-to resource for ensuring a smooth and memorable experience for both you and your travelers.

Your Guide is there to assist you every step of the way. Maintain open communication from the moment you meet them. Share any concerns, preferences, or special requests you may have. Establishing clear communication channels early on will facilitate a seamless experience throughout the trip.

Tap into your Guide's extensive knowledge of the destination. They are well-versed in the local culture, history, and attractions. Whether you need recommendations for dining options, hidden gems to explore, or insights into local customs, your Guide is your ultimate resource for insider information.

In the event of any challenges or unexpected situations, rely on your Guide to provide solutions. Whether it's a sudden change in itinerary, transportation issues, or medical emergencies, your Guide is trained to handle various scenarios efficiently. Trust their expertise and follow their guidance to navigate through any obstacles smoothly.

Your Guide serves as a bridge between you and the local community. They can help facilitate interactions with locals, translate language barriers, and ensure respectful cultural exchanges. Embrace the opportunity to learn from their insights and immerse yourself in the local culture under their guidance.

In case of problems, your Guide is your first point of contact. They are equipped to handle emergencies and coordinate with local authorities if needed. Familiarize yourself with the emergency procedures outlined by your Guide, and the Help Center in the mobile app. Follow their instructions to ensure the safety and well-being of everyone in your group.

Remain flexible and adaptable to changes in plans or unforeseen circumstances. Your Guide may need to adjust the itinerary based on local conditions or unexpected events. Trust their judgment and embrace the opportunity to go with the flow, knowing that your Guide has your best interests in mind.

Show gratitude to your Guide for their invaluable support throughout the trip. A simple thank you or acknowledgment of their hard work can go a long way in fostering a positive relationship. Recognize their efforts in enhancing the overall experience for you and your travelers. Tips are not included in the trip price, however, we strongly encourage gathering tips from your Travelers for your Guide!