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Booking Flights & Coordinating Transfers for Travelers
Booking Flights & Coordinating Transfers for Travelers

Everything you need to know for a smooth arrival & departure

Updated over 2 weeks ago

Booking Your Flights

Congratulations on booking your dream trip! Before you secure your flights, we strongly recommend waiting until your trip is Confirmed. This ensures that your trip is officially happening before you make any travel arrangements.

Additionally, we encourage purchasing travel protection to safeguard against unexpected changes. Our partners at Travel Insured International offer a variety of plans to suit your needs.

Important Considerations for Booking Flights

  • Flights are not included: Since our Travelers come from all over the world, flights to and from your trip destination are not included. Travelers and Hosts are responsible for arranging their own flights.

  • Plan for travel time: Depending on your departure and arrival locations, your journey may take one or two travel days. We recommend planning accordingly to ensure you arrive in time for your trip’s start date. Plus, arriving a day or two early can help with jet lag and provide extra time to explore solo!

  • Pre & post-trip accommodations: Some of our itineraries offer accommodations before or after the trip for an additional cost. Check your trip’s ‘Manage Booking’ tab in the Portal to see if these options are available.

  • Flight schedule availability: Some airlines may release flight schedules just 8-10 months in advance, so keep this in mind when planning.

Entering Your Flight Information

All Travelers must enter their flight details accurately and promptly in their Trip Form in the Portal. Our Trip Coordination team relies on this information to organize transfers, assign roommates, and more.

Best Practices for Flight Information

  • Verify the Correct Airports: Ensure that the airports listed on your itinerary match your flight bookings. If you have multiple flight segments, double-check that the arrival and departure airports are entered correctly.

  • Flight Number: Enter your flight number in the correct format (e.g., UA1116). This is provided in your booking confirmation. If unsure, contact your airline.

  • Correct Dates: International travel can be tricky with time zone differences. Be sure to enter the arrival date in the destination, not the date you depart.

Arranging Transfers

Transfers for Trips Without Included Transport

For most Trova Trips, Travelers are responsible for booking their own transportation to and from the airport. If you are required to book your own transfers, you will be prompted to do so in the Trip Overview tab of the Portal once scheduling becomes available.

We have partnered with Transferz.com to provide an external transfer service for a more customized and cost-effective experience. Benefits of using Transferz include:

  • Flight Tracking: Adjustments are made based on real-time flight updates.

  • SMS Communication: Get updates and coordination details via text.

  • Reliable Service: Pre-arranged transportation ensures a seamless arrival.

For more information on booking with Transferz, check out this article.


Transfers for Trips With Included Transport

Some trips, particularly those focused on camping and hiking, offer included transfers from the airport to the meeting location. If your trip includes transfers, you can check the details in the Airport Transfer tile, located under the Itinerary tab in the Portal.

  • Transfers are based on submitted flight times: Travelers arriving within designated transfer windows are grouped together. For example, if 10 travelers arrive at 10:15 AM and one at 5:00 PM, the latter may need to arrange their own transport.

  • Transfer windows: The Trip Overview will list available transfer times. These times indicate when transfers are scheduled, not the recommended flight arrival times.

  • Operator waiting time: Typically, the Operator will wait up to one hour for scheduled Travelers.

  • Departure flights: Unless otherwise specified, we suggest booking afternoon departure flights to allow for a stress-free transfer to the airport.

If your arrival falls outside of the designated transfer times, you will need to arrange your own transportation. Options include:

  • Ride-share services (Uber, Lyft, etc.)

  • Hotel shuttles (check directly with your accommodation)

  • Taxis


Need Assistance?

While TrovaTrip does not provide specific flight recommendations, we are always here to support you with general travel guidance. If you have questions about booking flights or transfers, please reach out to our Support Team via the chat feature at the bottom right of this page or our Support Messenger.

Safe travels, and we can’t wait to see you on your next adventure! ✈️

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