Congrats on your upcoming trip! Your Travelers are eager to explore the world with you as their Host, and we’re here to ensure you feel prepared. As you get ready for your adventure, keep in mind a few key details regarding flights and transfers.
Flights
Since TrovaTrip Hosts and Travelers come from all over the world, we do not manage flights. Each individual is responsible for arranging their own flights to and from the trip destination.
Important Flight Booking Guidelines
Wait until your trip is confirmed: To avoid unnecessary costs, we recommend booking flights only after your trip is Confirmed—meaning it has met the minimum number of Travelers needed to operate.
Using your earnings advancement for flights: If you opted for an earnings advancement, you can use these funds to purchase your flight instead of paying out of pocket.
Travel Protection: While all Hosts are covered by TrovaTrip’s general liability insurance policy, this does not extend to flight-related issues. We strongly recommend all Hosts and Travelers purchase travel protection through our partners at Travel Insured International or World Nomads.
Please note that since TrovaTrip does not manage flights, we cannot reimburse incurred or lost flight costs.
Important Considerations When Booking Flights
Plan for travel time: Depending on your departure and arrival locations, travel may take one to two days. Arriving early can help with jet lag and provide extra time to explore.
If you opted for pre or post-trip accommodations, be sure to consider these dates in your travel time.
Flight schedule availability: Some airlines release flight schedules only 8-10 months in advance, so keep this in mind when planning when to book.
Entering Your Flight Information into the Portal
Once you’ve booked your flight, enter your details under the Travel Info tab on your Trip Page in the Portal. It is essential that your flight information is correct as our transfer partners will use it to coordinate your transportation.
Verify the correct airports: Ensure that the airports listed on your itinerary match your flight bookings.
Double-check your flight number: Use the format provided in your booking confirmation (e.g., UA1116). If unsure, contact your airline.
Check arrival dates carefully: Due to time zone differences, make sure to enter the correct arrival date in the destination, not the date you depart.
Transfers
Most TrovaTrips do not include airport transfers for Travelers to keep costs down. However, as a Host, your transfer is covered—including for a companion if you chose to bring one!
Booking Your Transfer
You can book your ground transfer by navigating your trip in the Portal, selecting the Travel Info tab, and clicking Book Your Transfer.
How Transfers Work
Provided by Transferz: A professional driver will meet you at the airport with a sign, tracking your flight for any delays or changes.
For trips with included transfers, our team will arrange pick up times based on the flight information that you enter in your Travel Info tab. You can work with your Trip Coordinator on trips with included transfers for rides for you and your companion(s).
Changes & Cancellations: You must make any changes or cancellations at least 24 hours before the scheduled ride. Cancellations are non-refundable as the transfer cost is included in the trip price.
Last-Minute Bookings: You will not be able to book a transfer less than 24 hours before the trip starts.
Booking for Your Companion: If your companion arrives at the same time as you, they can be included in your booked transfer. If they arrive separately, arrange a separate transfer for them through your Host account to ensure it does not incur any out-of-pocket expenses.
Passenger Limits: The number of passengers for Host transfers cannot exceed the Host + their companion(s). For example, a Host with one companion will have a transfer arranged for two passengers.
By planning ahead and entering your flight and transfer details correctly, you’ll set yourself up for a smooth start to your adventure. We can’t wait to see you on your Trova Trip! ✈️